FAQ

It depends on your insurance policy, please provide us with your insurance details (scan of your insurance card and passport), our insurance team will help to contact your insurance company and check your benefit accordingly.

It depends on your insurance policy, please provide us with your insurance details (scan of your insurance card, passport), our insurance team will help to contact your insurance company and check your benefit accordingly.

It depends on your insurance policy, please provide us your insurance details (scan or your insurance card, passport), our insurance team will help to contact your insurance company and check your benefit accordingly.

No!

It depends on your insurance policy, please provide us your insurance details (scan of your insurance card, passport), our insurance team will help to contact your insurance company and check your benefits accordingly.

Seeking medical advice before treatment is highly recommended (essential). Doctors first perform detailed check-up and later provide accurate diagnosis, personalized treatment plans, evidence-based approaches, ongoing monitoring, and risk management. Following a physicians recommendation increases treatment success and quicker recovery. Consultation ensures individualized care tailored to your needs and maximizes treatment effectiveness.

DOWNTOWN CLINIC

• (+86 21) 6345 5101 * 223/ 225
• huangpu@bodyandsoul.com.cn
• Anji Plaza 14th floor, Room 05, 760 South Xizang Road (Crossing Jianguo Road), 200011 Shanghai, Huangpu District
• 上海市黄浦区西藏南路760号安基大厦1405室

• (+86 21) 6461 6550 * 0/ 219
• minhang@bodyandsoul.com.cn
• Zhidi Plaza, 211 Cheng Jia Qiao Zhi Road (Crossing Hongmei Road), 201103 Shanghai, Minhang/Hongqiao
• 上海市闵行区程家桥支路211号智地大厦1楼

For the first visit, please kindly come 15 – 20 minutes earlier for registration. Please fill in the forms available at (forms to fill in for your first appointment as accurate as possible) For follow up appointment, please kindly come 5 minutes earlier.

On your first visit, please bring your passport, insurance card and all your medical history/records (preferably you bring a copy for your file).

Please contact us as soon as possible once you need to cancel or reschedule an appointment; We usually contact you 1-2 days before your appointment via WeChat or email to confirm your appointment, please reply to the message you received to allow enough time to rearrange. Please notice that cancellation less than 24 h before your appointment could involve the 24 h cancellation policy

It is strongly recommended to consult a doctor for medicine refills, especially for the individually prepared herbal medicine. Seeking professional medical advice ensures safe and appropriate medication management. Therefore, we highly advise seeing a doctor to refill your medicines. According to the Chinese law the longest period to prescribe medicine is 28 days.

Herbal tea is recommended to be taken 20-30 mints after meal unless there is special requirement from the doctor. As the herbal medicine is advised to be taken after meal, you can also take it after lunch and dinner.

It depends on the condition, usually doctors/therapists will explain after the treatment.

Tuina, physiotherapy, and chiropractic treatment are all therapeutic approaches that focus on addressing musculoskeletal issues and promoting overall wellness. While they share some similarities, there are distinct differences between these practices:

What is Tuina
What is Physiotherapy
What is Chiropractic treatment

Acupuncture typically involves a mild and wanted sensation of pain (it’s called “De Qi – Sensation”, which lasts for a short duration. Most people experience a feeling of prickling, soreness, or slight numbness. If you feel pain or discomfort during the acupuncture treatment, please promptly inform the acupuncturist, who can adjust the treatment to alleviate the pain, or remove the needle instantly.

Yes, herbal medicine can complement Western medicine very efficiently. It is important to inform both, your TCM practitioner and your physician about any treatments or medications you are receiving from either system. This allows for better coordination and an integrative approach to your healthcare.

The number of TCM sessions needed varies depending on the individual’s condition, its severity, and overall health. Acute conditions may respond more quickly (three days to seven days), while chronic conditions may require regular and consistent treatment over a longer period (at least two months).

Yes, TCM can be adapted to suit individuals of all ages. TCM treatments are tailored to the specific needs and conditions of children and the elderly, considering their unique physiology and health concerns.

If you come for conditions related to OB/Gyn, it is essential that you take the medicine tailored to before or after the period right according to the doctors explanation. Do not mix up the herbs, as it might have an impact on the flow. For any other condition your doctor will always, as a standard, ask you about your menstruation cycle to prevent any contraindication.

Our feet were designed to walk on soft, natural surfaces like soil and sand, today we walk on hard, unnatural “man-made” surfaces. The loss of our “Footprint” causes our feet to compensate unnaturally by rolling in (over pronating). Orthotics/insoles are designed to reduce the knee, foot, heel or hip- and back pain related to over-pronation.

Downtown Clinic: No free parking Hongmei Road Clinic: Free parking